Operations Support & Management
We offer full operations support and management for all our projects.
Dedicated operational and IT engineers with decades of enterprise experience in the field are focused on creating efficiencies and streamlining processes, as well as recording and analysing datasets to continually optimise production systems and their dependencies.
Services include data storage, disaster recovery and friendly hacking. We also offer a dual fibre link between client’s host servers and our own, which means that our support staff have immediate high-speed access to core systems so that any problems can be easily identified and resolved.
With every client project we undertake, we offer our customers the option of our private cloud hosting and managing customer programmes or applications on our servers. Interfile technologies support open standards and conform to most enterprise data exchange protocols, they integrate seamlessly into client’s back-end systems of record.
The Interfile hosting environment is managed on a 24/7/365 basis with all servers and peripheral equipment in managed security vaults. This environment enables dual links (client’s and our own) for all services plus the benefits of superior firewalling for security and uninterrupted power supply.
Our systems have an historic uptime of greater than 99,99%.